Effective Date: 21-May-2025
Welcome to Syncloud, a cloud-to-cloud transfer service provider operated by Syncloud (“we,” “our,” or “us”) through our website https://syncloud.app.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect several types of information to provide and improve our services:
Name
Email address
Contact details
Billing information (if applicable)
IP address
Browser type and version
Pages visited
Time and date of visits
Time spent on pages
Diagnostic data
When you connect your cloud storage accounts (e.g., Google Drive, Dropbox, OneDrive, etc.), we request access via OAuth or similar secure methods. We collect metadata necessary to complete file transfers, such as:
File and folder names
File sizes
Timestamps
We do not access or store your file contents unless explicitly necessary for a transfer operation and with your consent.
We use the information we collect to:
Provide, maintain, and improve our services
Process file transfers between cloud services
Communicate with you (e.g., for support or service updates)
Ensure security and integrity of your data
Comply with legal obligations
We implement appropriate technical and organizational measures to protect your personal and file data from unauthorized access, disclosure, alteration, or destruction. Your data is encrypted during transfer using industry-standard protocols.
We do not store your cloud service credentials. All authentications are managed securely via OAuth or other trusted authorization frameworks.
We retain your personal data only as long as necessary to provide our services or to comply with legal obligations. Transfer metadata may be retained for audit and diagnostic purposes, but no file contents are stored unless explicitly required and permitted by you.
We do not sell or rent your personal data. We may share information only with:
Service providers helping us operate the platform (under strict confidentiality)
Legal authorities if required by law or to protect our legal rights
Third-party tools (e.g., analytics or support services) under GDPR/CCPA-compliant practices
Depending on your jurisdiction, you may have rights to:
Access and review your personal data
Request correction or deletion of your data
Object to or restrict certain types of data processing
Withdraw consent at any time
To exercise these rights, please contact us at privacy@syncloud.app.
We may use cookies and similar technologies to enhance your user experience and analyze usage patterns. You can control cookie settings through your browser.
Our service may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and may notify you through email or our website.
If you have any questions about this Privacy Policy or your data, please contact us:
Syncloud
Email: privacy@syncloud.app
Website: https://syncloud.app
